Admissions
Public housing is a subsidized housing program established to provide decent and safe rental housing for eligible low-income families, elderly, and persons with disabilities.
Learn More
About Us
Our Story: Building Homes and Futures
At the Worcester Housing Authority, our purpose is clear: to enhance the Worcester community by creating and sustaining decent, safe, and affordable housing that fosters stability and self‑sufficiency for our residents.
Chairperson
Joseph P. Carlson previously served on the Worcester Housing Authority Board of Commissioners from 1995-2005; most of the years he served as Chairman. He was reappointed in 2015, and currently serves as the Chairperson. Joe is currently the President of the Central MA AFL-CIO, and serves on the boards of the Massachusetts AFL-CIO, the United Way of Central Massachusetts, and has served on the board of the Manufacturing Extension Partnership.
Vice-Chairperson
Joseph M. Capone is a state appointee to the Worcester Housing Authority Board of Commissioners, appointed in 2016. He currently serves on the Public Education Nominating Council, the Board of CSX Transportation, and formerly served as President of the East Side Improvement Club. Joseph previously served as Chairman of the Parks and Recreation Committee for 10 years and Chairman of the Board of the DCU Center.
Member
William J. Eddy was appointed to the Worcester Housing Authority Board of Commissioners in 2017. He is the Executive Director of the Massachusetts Association of Early Education and Care. William formerly served as an elected City Councilor for District 5 from 2008-2013.
Member
Rané Bracey-Westbrook was appointed to the Worcester Housing Authority Board of Commissioners from October 2017 - October 2022. Commissioner Bracey-Westbrook has an extensive background in the nonprofit sector. Her commitment to the industry was reinforced by earning both her Nonprofit Management professional certificate and her Graduate Degree from Harvard University. She currently is employed as a Senior Director for a nationally recognized nonprofit organization, where she co-leads the efforts of the DEI policy subcommittee developing best practices supporting an equitable work environment. In her spare time, she volunteers as a Director of Fund Development for a local homeless youth center. Commissioner Bracey-Westbrook is passionate about giving back to her community and advocates for those most in need.
Treasurer
Jose Ramos was appointed to the Worcester Housing Authority Board of Commissioners in 2016 and serves as the Tenant Representative. He works with resident leaders from 14 WHA properties, attending tenant meetings, crime watch meetings and jurisdiction wide Resident Council meetings and advocates on behalf of WHA tenants.
Chief Executive Officer
Alex Corrales is the CEO of the WHA, leading New England’s second‑largest housing authority and serving over 13,000 residents. An immigrant from Costa Rica who grew up in public housing, he has doubled WHA’s budget, modernized its headquarters, strengthened essential self‑sufficiency programs, and launched Building Futures, Inc. , the WHA’s nonprofit arm, to drive major redevelopment projects, since his appointment in 2016.
Chief Development Officer
Peter Proulx, Chief Development Officer, brings decades of leadership in Massachusetts affordable housing. Having served as a former Executive Director, Chief Operating Officer for the WHA, and current President of the Massachusetts chapter of NAHRO, his wealth of knowledge has aided the WHA in major development initiatives, including Curtis Apartments, 38 Lewis Street, and Lakeside Apartments.
Chief Facilities Management Officer
Steve Alvarez has served the WHA since 2010 in various capacities. As the Chief Facilities Management Officer, he now oversees Maintenance, Modernization, and RCAT operations. Steve is responsible for the strategic oversight and long-term performance of WHA’s physical assets and infrastructure. He has successfully directed facilities operations, preventive maintenance, capital planning, and energy initiatives to benefit the WHA and the residents we serve.
Chief Administrative Officer
Tiffany Shliapa, Chief Administrative Officer, oversees Section 8 Leased Housing, Admissions, and Property Management for the WHA. Since joining WHA in 2008, she has worked across multiple departments, gaining comprehensive operational knowledge that enables her to effectively support staff, strengthen program delivery, and serve the entire WHA community.
Chief Financial Officer
Celia Milios is the Chief Financial Officer overseeing Accounting, Procurement and Grants while supporting employees, vendors, and key financial initiatives that benefit residents. With decades of experience in finance, she plays a central role in driving WHA’s strategic goals and long‑term vision.
Chief Services Officer
Richard Menard serves as Chief Services Officer, overseeing Human Resources, Technology Services, Public Safety, and Health & Safety Compliance. With 25 years of leadership experience, he is dedicated to collaboration and exceptional service, working to safeguard the well‑being of WHA employees, residents, and the broader community.
Chief Resident Programs Officer
Edlin Ortiz, Chief Resident Programs Officer, has been with the WHA since 2017 and oversees Family and Resident Services. Drawing on extensive experience within the agency, she leads efforts to promote resident self‑sufficiency, while coordinating essential support services that strengthen the well‑being and success of WHA households.
General Counsel
Philip Schreffler, General Counsel, brings over a decade of legal experience to the WHA. A collaborative leader, he guides the in‑house legal team in upholding safety standards and ensuring fair, consistent treatment for residents, employees, and partners. His work supports the agency’s mission to provide safe, well‑managed housing for the community.
Lynn Dipilato
Vice-President of AccountingDavid Coderre
Vice-President of ProcurementMark Verdini
Vice-President of ModernizationGregory Christo
Vice-President of MaintenanceDiane Chandler
Vice-President of Leased HousingMichael A. Vecchi, Jr.
Vice-President of Technology ServicesErin Wilson
Vice-President of Resident ServicesMichael Miller
Vice-President of Human ResourcesCheryl Bowden
Vice-President of AdmissionsKimberly Nieves
Vice-President of Property ManagementDan Peltier
Vice-President of Public SafetyRobert Penagos
Vice-President of RCATNicole Rendon
Vice President of Family Services
WHA Helping House Families
Departments
Our housing departments are here to guide you through the process of securing a home and accessing vital support services.
Family and Resident Services
Family and Resident Services provides programs to support our residents and promote self-sufficiency. From educational opportunities to recreational activities, we help build a stronger community.
Learn More
Careers at WHA
We’re looking for candidates who are mission-focused, goal-driven, and passionate. We pride ourselves in hiring talented individuals from all walks of life.
Learn More
Maintenance
Our dedicated maintenance team is committed to ensuring your home remains safe and in excellent condition. We address service requests, conduct inspections, and provide effective solutions to maintain a comfortable living environment.
Learn More
Section 8 Leased Housing
We offer a range of affordable housing options to meet the diverse needs of our community. Learn about leased housing program, eligibility criteria, and the application process, designed to help you find a stable and comfortable home.
Learn More
Central-West Regional Capital Assistance Team (RCAT)
As of 01/01/2019, Worcester Housing Authority is the new Host Housing Authority (HHA). Please see new contact information for the Central-West Regional Capital Assistance Team (CW RCAT).
Careers With WHA
Joining the Worcester Housing Authority means more than just a job; it’s a chance to build a rewarding career while making a tangible difference in our community.Explore our current job openings and become part of a team committed to strengthening Worcester.
Public Notices/Announcements
Stay informed with the latest public notices, meeting schedules, and important announcements from the Worcester Housing Authority.
The Worcester Housing Authority invites all tenants and the general public to a review of the Authority's Proposed Annual Plan for Fiscal Year 2026
Worcester Housing Authority-Updates to Federal Section 8 Administrative Plan/Admissions and Continued Occupancy Policy Hearing – August 14th @ 10:00 AM
Resources
Browse through the library of helpful documents and resources, including reports, legal documents, and policies.
Contact Us
The Worcester Housing Authority’s offices are open Monday through Friday, from 8:00 a.m. to 4:30 p.m. (EST). Our main office is located at 630 Plantation Street, Worcester, MA 01605.
Admissions
Leased Housing (Section 8)
Maintenance
Public Safety Department
Please Complete the Form and Submit Your Question.
"*" indicates required fields